0

Discussion topic: Discovery plus keeps logging me out when I switch tvs

Reply
This message was authored by Dazzar51 This message was authored by: Dazzar51

Discovery plus keeps logging me out when I switch tvs

The issue is I use discovery plus on the main tv glass and on one puck, . When I use the puck then go back to the tv the puck logs me out . Is there an amount of users only at one time ?

Sky Glass 55 and x3 Pucks and become very irritated by sky glass
Download 900 upload 300 so don’t blame my internet .
Reply

All Replies

This message was authored by Chrisee This message was authored by: Chrisee

Re: Discovery plus keeps logging me out when I switch tvs

Posted by a Superuser, not a Sky employee. Find out more

@Dazzar51 according to Sky's Discovery+ help,page you can use the app on multiple devices but a forum sesrch returned this thread where other members were complaining about the same issue on the app on both Q and Stream last year and a google search showed smart TVs etc can also be affected.

 

Discovery manage this app themselves rather than Sky but as far as I know have not fixed the annoyance. 

You can manage devices through their website in the account system maybe worth editing some of those as each of my devices had multiple entries.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by purpleparrotuk This message was authored by: purpleparrotuk

Re: Discovery plus keeps logging me out when I switch tvs

I keep getting logged out on both my pucks if I close the app. I have to keep logging back in to watch every time. Any fix for this?

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion