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Discussion topic: Discovery+ issues

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This message was authored by: Boroboy100

Discovery+ issues

Newly subscribed to Sky Glass. Was told that Discovery+ was included. I've been trying all week to get it to work with no success. I've registered the app, it's saying it needs activating. I've clicked "activate" and I'm getting a message saying there's an issue MySky_2018 and to try back in 4hrs. I've reset the Sky Glass TV, I've gone through all the steps I've seen in here and on Google etc and it's still not working. Any other suggestions would be great thanks.
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This message was authored by: cocacola14

Re: Discovery+ issues

Are you activating it through My Sky? I had this issue and was only resolved by activating it though My Sky and not the website.

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This message was authored by: Boroboy100

Re: Discovery+ issues

I have tried this, but when I click the "activate" button, the screen refreshes and nothing happens. I'll try again.
This message was authored by: cocacola14

Re: Discovery+ issues

Are you logged into your Discovery account?

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