Discovery+app has stopped working on Sky Glass

[blondiegirlx]

I was watching Discovery+ on Sky Glass his evening. It stopped working and took me to the sign in screen. When I click Get Discovery+ its says "You're all set etc. " With a click to Open discovery+ When I do this it takes me back to the sign in screen. I have followed all the help step suggested by the virtual assistant and the help page to no avail.

[Cwality83]

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@blondiegirlx wrote:

I was watching Discovery+ on Sky Glass his evening. It stopped working and took me to the sign in screen. When I click Get Discovery+ its says "You're all set etc. " With a click to Open discovery+ When I do this it takes me back to the sign in screen. I have followed all the help step suggested by the virtual assistant and the help page to no avail.

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This could well be something to do with all the other channel issues this evening which have just started happening. Lots of people (including myself) reporting that several channels are asking for upgrade subcription service messages. This is complete nonsense. Discovery HD was one of the channels saying this by the way.

[SPJ]

Discovery+ going round the congratulations your all set but then not working when you sign in is a problem for anyone who migrated from classic Sky to Stream. Good luck getting it fixed - I've been fighting them for 6 months now and still not even close to getting it fixed.