Hi @Carlo2
Not a lot of information to go off! What issue are you having with your remote?
Have your tried all the troubleshooting steps outlined here: https://www.sky.com/help/articles/remote-control-help-sky-glass
But yes, there was a bad batch of remote at the beginning of the year / end of last. If you are under warranty and the steps above don't resolve your issue you can request a new one here: https://www.sky.com/help/forms/streaming-tv-remote
MikeAlanR
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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
