Hi @srf68
A reboot won't necessarily fix the issue. It has been reported that powering off the TV and unplugging it for 10 minutes or even over night can fix the issue if relating to software.
If this doesn't resolve it, you will need to speak to Sky and claim under warranty for a replacement set. We are fellow subscribers here on the forum.
MikeAlanR
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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
