Discussion topic: Daily loss of internet connection on sky glass
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Message posted on 20 Apr 2025 08:16 PM
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Daily loss of internet connection on sky glass
Hope there is someone out there who can help
my sky glass keeps displaying no internet connection, at least twice a day minimum. Everything else in the house that requires the internet has no issue. I turn the tv off at the mains, wait 19 seconds then turn it back on. Once rebooted everything is fine!
Any ideas on how to stop this keep happening?
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All Replies
Message posted on 20 Apr 2025 08:25 PM - last edited: 20 Apr 2025 08:46 PM
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Re: Daily loss of internet connection on sky glass
Hi @Cupcake09. It is probably just that your Glass is losing connection to your network when it is in standby so go into the Settings > Start up & standby menu and make sure that the option for "Networked standby mode" to ON. I would also turn OFF the overnight power saving.
This resolved the issue for me a couple of years ago so good luck 🤞
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Message posted on 20 Apr 2025 09:05 PM
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Re: Daily loss of internet connection on sky glass
Thank you for this. Reset the setting. I've got my fingers crossed it works 😊
Message posted on 20 Apr 2025 10:13 PM
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Re: Daily loss of internet connection on sky glass
@Cupcake09 If it isn't already, connecting via ethernet cable will also help maintain a more stable connection. If you are connected via ethernet then make sure WiFi is turned off in the settings.
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