0

Discussion topic: Continue watching

Reply
This message was authored by Deedee36 This message was authored by: Deedee36

Continue watching

Posted by a Superuser, not a Sky employee. Find out more

Is there a problem with continue watching AGAIN ??mine has reverted back to shows I've all ready watched and finished showing back in my rail as if it is stuck on the last eposide @KevNewMedia 

……
……
……
……
“Trying to help improve sky glass”
Reply

All Replies

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Continue watching

Posted by a Superuser, not a Sky employee. Find out more

@Deedee36 

Maybe the new update ?

——————————————————————————
43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Continue watching

Posted by a Superuser, not a Sky employee. Find out more

@Deedee36 My CW rail has also been misbehaving.  Like you I got some old programmes reappearing  but also everything I watched last night was still showing in the rail with full progress bars. About an hour ago I rebooted my Glass TV and the CW rail has gone back to normal with both the old and watched programmes all falling away 😀

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
Deedee36
Topic Author
This message was authored by Deedee36 This message was authored by: Deedee36

Re: Continue watching

Posted by a Superuser, not a Sky employee. Find out more

@Jporch316  Not sure but only started happening yesterday evening 

@Fothergill1  i tried a reboot and it's just the same 

……
……
……
……
“Trying to help improve sky glass”
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Continue watching

Posted by a Superuser, not a Sky employee. Find out more

@Deedee36 Same here, the issue started last night.  It looks like I spoke too early as I see the episodes I watched last night (with fully completed progress bars) have re-appeared again along with the final stage of the Tour de France which I watched four weeks ago 🤷‍♂️

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
Deedee36
Topic Author
This message was authored by Deedee36 This message was authored by: Deedee36

Re: Continue watching

Posted by a Superuser, not a Sky employee. Find out more

@Fothergill1  Just home and my rail is full of watched shows all with the blue marker at the end,perhaps a reboot of the server is needed 

……
……
……
……
“Trying to help improve sky glass”
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Continue watching

Posted by a Superuser, not a Sky employee. Find out more

@Deedee36 wrote:

@Fothergill1  Just home and my rail is full of watched shows all with the blue marker at the end,perhaps a reboot of the server is needed 


@Deedee36 It needs a strategically placed boot somewhere 🤣

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
Deedee36
Topic Author
This message was authored by Deedee36 This message was authored by: Deedee36

Re: Continue watching

Posted by a Superuser, not a Sky employee. Find out more

You still getting this @Fothergill1 

 

……
……
……
……
“Trying to help improve sky glass”
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Continue watching

Posted by a Superuser, not a Sky employee. Find out more

@Deedee36 Yes, exactly the same.  No improvement at all I even have more programmes with fully watched progress bars sitting in the CW rail.

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
Deedee36
Topic Author
This message was authored by Deedee36 This message was authored by: Deedee36

Re: Continue watching

Posted by a Superuser, not a Sky employee. Find out more

Same 

hopefully @KevNewMedia  will

pick this up tomorrow 

……
……
……
……
“Trying to help improve sky glass”
This message was authored by KevNewMedia This message was authored by: KevNewMedia

Re: Continue watching

Posted by a Sky employee

Hi @Deedee36 @Fothergill1 @Jporch316 

 

Can you give me some examples of the content that's re-appearing please?  Are there any patterns?

Thanks
Kev
Community Manager
Deedee36
Topic Author
This message was authored by Deedee36 This message was authored by: Deedee36

Re: Continue watching

Posted by a Superuser, not a Sky employee. Find out more

@KevNewMedia  For me it's across all apps and sky content 

Bake off (all4) surgeons a matter off life )recorded ch5) life in a cottage (bbc iPlayer)  rabbit hole (paramount) 

Also should have had bake off,special ops lioness,alone,levison wood walking with eposides appear in my continue watching rail over the weekend which hasn't happened 

Hope this helps 

……
……
……
……
“Trying to help improve sky glass”
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Continue watching

Posted by a Superuser, not a Sky employee. Find out more

Good morning @KevNewMedia

The programmes that have mysteriously reappeared are currently:

Tour de France: The Breakaway (Eurosport 1) (** see below)

Tour de France Femmes: The Breakaway (Eurosport 1)

Wolf (BBC iPlayer)

 

The programmes that I have fully watched recently and have full blue progress bars that have not dropped off the CW rail are:

Hostile (Prime Video)

Dungeons & Dragons (Sky Cinema)

Tour de France: The Breakaway (Eurosport 1) (**NB - I tried to run this through and it is now stuck)

The Supervet (Ch4)

Portillo's State Secrets (BBC iPlayer)

The Brokenwood Mysteries

 

The last 3 were all watched yesterday.

 

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Continue watching

Posted by a Superuser, not a Sky employee. Find out more

@KevNewMedia  Here is a photo of part of my CW rail to show an example of the stuck programmes with progress bars showing the have been fully watched. 

 

image.jpg

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
Deedee36
Topic Author
This message was authored by Deedee36 This message was authored by: Deedee36

Re: Continue watching

Posted by a Superuser, not a Sky employee. Find out more

@KevNewMedia @This has started happening this past hour or so all I have in continue watching is Netflix stuff and  I keep having to press the home button multiple times in order for

my continue watching rail

to kick in.

IMG_5131.jpeg

……
……
……
……
“Trying to help improve sky glass”
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion