Continue watching sky glass

[Sharon+M50]

Sky please if you ever update sky glass please find a way to remove shows or movies from continue watching. I have shows I have finished but won't disappear from continue watching. There needs to be an easier way to remove these please find it.

[Mark39]

I agree. It's a function that has been requested often. Hopefully Sky will consider it in due course.

[Fothergill1]

Hi @Sharon+M50 I fully agree and have mentioned it on the forum a number of times.  Whilst Sky are aware that it would be a good feature unfortunately it is not at the top of their priority list but who knows, i'm keeping fingers crossed for the future.

I posted this on another thread a couple of days ago so have done a cut and paste.    The following is a document I made for myself as a reminder on how to remove (or at least try) unwanted or watched programmes that don't disappear of their own accord.  I made it a couple of years ago so it might be a bit out of date but hopefully it will help.   Having said that I still sometimes have problems. 

TBH this issue is the main cause of my frustration with the streaming platform. A simple delete function similar to Apple TV would be a great feature.

The most common method which generally works with Sky, Discovery, ITVX  and Disney is to select the programme from the CW rail and fast forward it to the end.  If it is a series then also run the last episode of the series to the end otherwise the next episode will appear in the CW rail.  Sometimes I have had to run through all episodes of entire series.

Depending on the App you watched from there are so many different ways to remove programmes from CW. Some you have to do on your TV and others on your Laptop etc.

Do on Glass TV:

Apple TV - select from Up Next list with a LONG press / remove

Netflix - Select from CW / remove from CW on next page

Sky, Discovery, ITVX & Disney - run programme to credits and allow to run to the end.  If a series do the same with the final episode of the series.  (It may take a while to disappear)

My5 - Go to settings and select Clear Watch History

Do on laptop:

BBC iPlayer  - CW / Manage full list (on right of screen) / remove

Ch4 / CW - go to My4 > / edit / select then remove

Paramount - Hover over programme and untick  

Prime - Go to CW rail and hover over programme for another menu select 3 dots & then hide (you can’t actually  delete)

Sometimes it can take a while for the programme to disappear and on other occasions they stubbornly remain. It's a bit of a lottery.

Good luck, I hope this helps.

[oj01]

Even on Sky+HD there's no way to remove anything from the Continue Tab. It seems to be the way Sky like it.

[Sharon+M50]

Thanks i'm going to try this. its mostly my5 shows

[Jo53-phw]

Hello, I've re-joined Sky Glass in the last couple of days, after stopping it last year. Can someone remind me regarding Continue Watching, when does it start to populate? I've only got Netflix shows on there at the moment, however I've been watching a mixture of apps. I've checked and I have all my data/personalisation set to 'allow'. 

Thanks. 

[Jporch316]

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@Jo53-phw wrote:

Hello, I've re-joined Sky Glass in the last couple of days, after stopping it last year. Can someone remind me regarding Continue Watching, when does it start to populate? I've only got Netflix shows on there at the moment, however I've been watching a mixture of apps. I've checked and I have all my data/personalisation set to 'allow'. 

Thanks. 

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The only shows that won't populate the continue watching rail are those from Disney plus. Have you tried pulling the plug for a few minutes to check if this clears the glitch ?

[car0807]

I hate the continue watching section! It pees me off that I can't remove something I've started and did't like. It makes me so angry and frustrated, I want to be able to control it before I lose my marbles! 

[JulesSky1]

What irritates us about the CW section is that it has fallen from around row 4 to row 11 or more.  So you have to scroll through endless rows of promotion to find it and continue watching.  I have raised this as a formal complaint twice now - but it appears that Sky design for themselves, not for users!

[Anonymous]

@JulesSky1 That's the truth. The way the Settings is right at the bottom of the Sky home screen is so user unfriendly and the Sky Store front-page falls into the same category. For those of us that don't use voice control for whatever reason they are real design fails. 

[JulesSky1]

And don't get my husband started on the football highlights clips that don't continue from one to the next, so you have to find the row and move along it to the next one every single time.  Drives him completely loopy!!  What are they thinking?? 

[Fothergill1]

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@JulesSky1 wrote:

What irritates us about the CW section is that it has fallen from around row 4 to row 11 or more.  So you have to scroll through endless rows of promotion to find it and continue watching.  I have raised this as a formal complaint twice now - but it appears that Sky design for themselves, not for users!

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@JulesSky1  I agree and would love to be able to edit my home screen but the reality is I can't.  If I could most of the rails would be deleted entirely.

The order that the rails appear changes all the time.  I have just checked my home page and the Continue Watching Rail is currently 2 lines down from the TV guide.  I just wish it would stay there.

@car0807  I have just read you post from a couple of weeks ago.  If you have not already done so have a look at my previous post above (post 3, dated 7th January) as this might help you remove some of your unwanted programmed from the CW rail.

[MartinV]

Agreed, It is the most frustrating part of sky glass without a doubt!!  I have found Netflix is the only app I have never had an issue with removing programs from the continue watching Rail. 

Over the last week I've been watching Wentworth prison on the 5 app on sky Glass, once I finished the last episode in the series, it randomly said comtimue watching from s2 Ep 1 in continue watching rail, even though I have cleared my watch history from the 5 app AND even fast forwarded every episode to try and get it to disappear. It just always seems to go back to trying to make you rewatch Series 2! 

[Sharon+M50]

I've found with some of the apps you have to watch all the credits and let it go off that way to remove it from continue watching, 

[Jporch316]

Are  itv shows not appearing on the CW rail for anyone else ?