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Discussion topic: Continue Watching feature (can't remove)

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This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Continue Watching feature (can't remove)

@Fothergill1 

I can't see why in any way, shape or form it would be tricky to implement. It should be a simple bit of coding in the Entertainment OS. A long press of the select button, followed by a remove option. Easy. 

Or, if that's too difficult, a new 'Manage Continue Watching' option to allow the removal of a programme or to mark a specific episode as watched. It's not rocket science. 

I've actually given up using it on my puck, in fact I've given up using my puck much at all, as we've found the whole user interface on the Apple TV 4K box to be a much more intuitive, reliable and pleasureable experience. The Up Next rail on it works brilliantly and is so easy to use. It keeps track of everything we watch on iPlayer, ITVX, Channel 4, NOW, Apple TV+, Prime Vide, and Disney+ without fault. It would be perfect if it could track Netflix too but that's something Netflix don't let Apple near, so we have to just open the Netflix app to continue shows on there, but not much of a problem. 

Sorry Sky, your Entertainment OS is more of a Frustration OS. We'll be getting rid of Stream soon as it's just not worth the expense, frustration or hassle any more. 

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Continue Watching feature (can't remove)

Posted by a Superuser, not a Sky employee. Find out more

@Padam_Padam I also have an Apple TV and use it far more than I used to do especially since I bought the TV Launcher App.  Although I have not done it yet I have been tempted to try NOW TV to see if it provides the programmes and viewing experience I want.  I have seen many posts on the forum where Sky subscribers have moved to 🍏

 

I don't know much about coding (or rocket science for that matter 🤣) so I can't really comment on how difficult it is or isn't to achieve.  All I do know the CW rail drives me mad on a daily basis. I imagine if it was easy and straightforward Sky would have found a solution.  

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This message was authored by Curiosity2 This message was authored by: Curiosity2

Re: Continue Watching feature (can't remove)

I tried to delete 'continue watching' on All4, but it didn't work. Can't seem to get rid of things.  Also the SKY way doesn't work either.  Now I have a load of stuff I don't want and then it bumps one of my items off that I do watch .

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Continue Watching feature (can't remove)

Posted by a Superuser, not a Sky employee. Find out more

@Curiosity2 The continue watching rail is my nemesis as it is so frustrating.  If you haven't managed to remove the Ch4 programmes then try running them through to the end to see if that helps.  Generally running Sky programmes to the end get rid of them but if you don't do the same for the last programme in the series it will load the next episode.  Maybe you need to try a little trial and error.

 

With regards to your programme that dropped off the rail if you find it in your playlist (or a search on Sky) just select it and play a few seconds and it will the appear at the beginning of the CW rail again.

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This message was authored by Curiosity2 This message was authored by: Curiosity2

Re: Continue Watching feature (can't remove)

@Fothergill1 Thank you, I will try these different suggestions and see how I get on.

This message was authored by DJS19801995 This message was authored by: DJS19801995

Re: Continue Watching feature (can't remove)

Undoubtedly the most frustrating feature. Every day I pray they have added a delete button on the CW rail. I don't care about them adding anything else to do with Dolby sound or tiny graphics differences you barely notice......please add delete to CW. Simple. It's just added This Morning to mine for absolutely no reason and that's on every bloody weekday 😭

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Continue Watching feature (can't remove)

Posted by a Superuser, not a Sky employee. Find out more

@DJS19801995Don't hold your breath.  I have been hoping (and asking) for this to be included for nearly two years.  I find it is the single most frustrating part of the Streaming experience.

 

Another issue with the CW rail which only seems to effect a few people is for programmes that have been fully watched sometimes weeks ago suddenly reappearing.  My rail currently has five such programmes showing it in.  Are you still having this issue @Deedee36?

 

With regards to "This Morning" I had exactly the same thing happen a couple of months ago.  I think I asked it to "watch from start" which was my mistake.  The only way I was able to get rid of it was to just leave it on the rail until it got to the far right and then dropped off.  This took a few weeks 🤬

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This message was authored by Deedee36 This message was authored by: Deedee36

Re: Continue Watching feature (can't remove)

Posted by a Superuser, not a Sky employee. Find out more

@Fothergill1 Mine has been fine for

Nearly 3 weeks 

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“Trying to help improve sky glass”
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Continue Watching feature (can't remove)

Posted by a Superuser, not a Sky employee. Find out more

@Deedee36 wrote:

@Fothergill1 Mine has been fine for

Nearly 3 weeks 


@Deedee36 I'm envious. Did you do anything special or did the issue resolve itself.  I've had the various updates and it is still happening.

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: Continue Watching feature (can't remove)

Posted by a Superuser, not a Sky employee. Find out more

@Fothergill1  I think the CW gods got fed up of @Deedee36 and fixed just that CW rail 😂😂😂👍

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by Deedee36 This message was authored by: Deedee36

Re: Continue Watching feature (can't remove)

Posted by a Superuser, not a Sky employee. Find out more

@Jporch316 what ever do you mean lol 

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“Trying to help improve sky glass”
This message was authored by Jporch316 This message was authored by: Jporch316

Re: Continue Watching feature (can't remove)

Posted by a Superuser, not a Sky employee. Find out more

@Deedee36 wrote:

@Jporch316 what ever do you mean lol 


You ve probably jinxed it now 😂

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by Deedee36 This message was authored by: Deedee36

Re: Continue Watching feature (can't remove)

Posted by a Superuser, not a Sky employee. Find out more

Enough off the negativity @Jporch316 😀

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“Trying to help improve sky glass”
This message was authored by Curiosity2 This message was authored by: Curiosity2

Re: Continue Watching feature (can't remove)

I have noticed things dropping off which I find weird. I don't mind if it's things i'm not watching but it seems to keep those 😟. I am also watching old episodes of Dr Who on bbc 1 and it keeps switching the CW to itv for some reason which you can only watch if you pay for itv premium, again odd and frustrating 😬

This message was authored by Patty5 This message was authored by: Patty5

Re: Continue Watching feature (can't remove)

If you  add the continue watching programme to the play list then you can remove it on manage play list .

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