Discussion topic: Connection to network issues after redet
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Message posted on 01 Mar 2024 06:20 AM
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Connection to network issues after redet
After a reset Glass cannot see any WiFi networks at all on set up whereas, previously, it saw my network as well as surrounding apartment networks. Now, shows none at all!
Also tried manually inputting my network details but still cannot connect or see it.
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Message posted on 01 Mar 2024 07:19 AM
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Re: Connection to network issues after redet
Are you able to run an Ethernet cable between your router and the sky glass just to get through the setup ?
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
Message posted on 01 Mar 2024 07:22 AM
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Re: Connection to network issues after redet
I will try that when back home after the weekend. Fingers crossed that it will work but still confused why no networks show at all when usually 5 or 6 show including mine and adjoining apartments. Strange.
Message posted on 01 Mar 2024 07:24 AM
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Re: Connection to network issues after redet
You may need to reset it again
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
Message posted on 01 Mar 2024 07:26 AM
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Re: Connection to network issues after redet
Sure, but done that several times as in power off,.hold right button on the tv, switch power back on and release standby button when rapid blinking.
Still does not show any networks whereas a few days ago showed several around me.
Message posted on 01 Mar 2024 09:26 AM
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Re: Connection to network issues after redet
@PaulNetflix you have not reset the Glass as such the procedure you are following forces an update of the firmware which pretty obviously requires a connection to the internet. If the networking cannot connect you may have to call Sky to get their help. They may talk you through a full factory reset which might help but it is far better they advise you than you do thst yourself as it can go wrong and brick the TV.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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