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Discussion topic: Clicking noise whilst watching programmes

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This message was authored by Simo1972 This message was authored by: Simo1972

Clicking noise whilst watching programmes

Clicking noise whilst watching programmes.

I have rung you on three previous occasions and it is still doing it! 

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Clicking noise whilst watching programmes

Posted by a Superuser, not a Sky employee. Find out more

Hi @Simo1972 

 

You are not talking to Sky. This is a public customer to customer forum and we are fellow subscribers. Definitely not normal for Glass to be doing this, you will need to ring sky and ask for it to be replaced under warranty.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
This message was authored by DonnaM72 This message was authored by: DonnaM72

Re: Clicking noise whilst watching programmes

I have the same issue, on certain movies or shows I get intermittent clicking sounds, wonder if it's anything to do with dolby atmos not working correctly? 

Simo1972
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This message was authored by Simo1972 This message was authored by: Simo1972

Re: Clicking noise whilst watching programmes

Hi Donna this was the second time of it happening and a replacement TV. In the end I had enough and cancelled my contract and my sky subscription!

Never again. They took the TV back half way through the contract. 

Sorry I can't help further 

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