0

Discussion topic: Clicking noise whilst watching programmes

Reply
Avatar for Simo1972
Level 1 icon
What's this?
This message was authored by: Simo1972

Message posted on ‎14 Jan 2024 03:23 PM

Clicking noise whilst watching programmes

Clicking noise whilst watching programmes.

I have rung you on three previous occasions and it is still doing it! 

Report post
Post 1 of 4
1,565 Views
0 Likes
Reply
Reply

All Replies

Avatar for mikealanr
Level 12 icon
What's this?
Superuser
This message was authored by: mikealanr

Message posted on ‎14 Jan 2024 04:51 PM

Re: Clicking noise whilst watching programmes

Posted by a Superuser, not a Sky employee. Find out more

Hi @Simo1972 

 

You are not talking to Sky. This is a public customer to customer forum and we are fellow subscribers. Definitely not normal for Glass to be doing this, you will need to ring sky and ask for it to be replaced under warranty.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Report post
Post 2 of 4
1,547 Views
Reply
Avatar for DonnaM72
Level 1 icon
What's this?
This message was authored by: DonnaM72

Message posted on ‎14 Jun 2024 09:32 PM

Re: Clicking noise whilst watching programmes

I have the same issue, on certain movies or shows I get intermittent clicking sounds, wonder if it's anything to do with dolby atmos not working correctly? 

Report post
Post 3 of 4
1,313 Views
0 Likes
Reply
Avatar for Simo1972
Level 1 icon
What's this?
Topic Author
This message was authored by: Simo1972

Message posted on ‎14 Jun 2024 09:55 PM

Re: Clicking noise whilst watching programmes

Hi Donna this was the second time of it happening and a replacement TV. In the end I had enough and cancelled my contract and my sky subscription!

Never again. They took the TV back half way through the contract. 

Sorry I can't help further 

Report post
Post 4 of 4
1,307 Views
0 Likes
Reply
Reply