23 Dec 2024 05:59 PM
Will not move off this page tried the troubleshooting
23 Dec 2024 08:39 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @SH54
Ensure that you follow all steps in this support article: https://www.sky.com/help/articles/setting-up-sky-glass-checking-your-status
If you have tried all the steps and it hasn't resolved your issue you will need to call Sky for further support or a swap of your device.
We are fellow subscribers here on the forum, not Sky customer service.
MikeAlanR