@ChrisCarr you have posted in the Glass forum which is for the TV. When you say TV box, do you have Sky Stream or Sky Q? It would also be good to understand if this is a new install or of it's just stopped working?
If it is a Sky stream puck, could you try it on another TV at all? This could help rule out the TV. Remember we are fellow subscribers on the forum and have no idea what your setup is unless you are able to provide us with as much information as possible.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
