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Discussion topic: Channel 4 won’t play on my sky glass

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This message was authored by Suzanne.+craft This message was authored by: Suzanne.+craft

Channel 4 won’t play on my sky glass

Chanel 4 won't play on my my sky glass . It is a black screen but then says it currently playing. It's still a black screen.

ive re booted my tv & internet 

I've refreshed my apps. 
What can be done?


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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Channel 4 won’t play on my sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @Suzanne.+craft 

 

This is a know issue. Please see this thread for information on resolution:

 

https://helpforum.sky.com/t5/Sky-Glass-Live/Channel-4-app-on-sky-glass-goes-to-a-blank-screen/m-p/45...

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Channel 4 won’t play on my sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @Suzanne.+craft 

 

This is a know issue. Please see this thread for information on resolution:

 

https://helpforum.sky.com/t5/Sky-Glass-Live/Channel-4-app-on-sky-glass-goes-to-a-blank-screen/m-p/45...

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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