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This discussion topic has been answered Discussion topic: Channel 4 subtitles turning themselves off when fast forwarding

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This message was authored by: Jon121

Channel 4 subtitles turning themselves off when fast forwarding

We are having an issue with channel 4 playback turning subtitles off when fast forwarding programs- has anyone else had this problem?


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This message was authored by: MarkGoldsmith Answer

Re: Channel 4 subtitles turning themselves off when fast forwarding

Posted by a Superuser, not a Sky employee. Find out more

@Jon121 wrote:

We are having an issue with channel 4 playback turning subtitles off when fast forwarding programs- has anyone else had this problem?


Yeah that's a bug with the C4 app. The best thing to do it to fast forward until you get to the last couple of seconds of the ads and let them play then the subtitles don't turn off.

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This message was authored by: MarkGoldsmith Answer

Re: Channel 4 subtitles turning themselves off when fast forwarding

Posted by a Superuser, not a Sky employee. Find out more

@Jon121 wrote:

We are having an issue with channel 4 playback turning subtitles off when fast forwarding programs- has anyone else had this problem?


Yeah that's a bug with the C4 app. The best thing to do it to fast forward until you get to the last couple of seconds of the ads and let them play then the subtitles don't turn off.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

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This message was authored by: Jon121

Re: Channel 4 subtitles turning themselves off when fast forwarding

Thank you Mark will give that a try

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