Changing batteries in sky puck remote control

[Chsndos]

It may sound a stupid question, but I need to change the batteries in my Sky multi room puck, but I can't find a way to open it.  See an arrow which looks as though you push down to open it, but it just won't move.  Any ideas please 

[mikealanr]

Hi @Chsndos 

See the diagram here: https://www.sky.com/help/articles/remote-control-help-sky-glass#:~:text=Only%20use%20AAA%20alkaline%....

It can be very stiff and takes a fair bit of force the first few times you remove the back cover.

MikeAlanR

[Chsndos · Accepted solution]

Done it thank you