18 Dec 2024 01:53 PM
I have just changed broadband provider but my sky glass tv is not picking up the new router.
18 Dec 2024 03:30 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Kev65
Try resetting your network connection as described here:
https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm
Select Network settings on your TV.
Select Reset.
But I would then power you TV off at the mains for 2 minutes, switch the unit back on and go to network settings and try connecting to the router.
MikeAlanR
18 Dec 2024 04:17 PM
Hi Mike
Thank you, I have done all that and I've managed to pick up the new network now.
It wasn't letting me select a new network before, all sorted now, thanks for your help!
Kev