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Discussion topic: Cannot use AirPlay

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This message was authored by bayardm This message was authored by: bayardm

Cannot use AirPlay

I am unable to use the new AirPlay feature on my Glass. My iPad Air 2 iOS 18.1 can see the Glass, in the Bluetooth settings, but when I try to add it to the connected devices on Glass it says my iPad is not supported. Does anyone have any experience on pairing these devices?

Sky Glass 43” stand mount, Wi-fi, 1 puck, ethernet from Bt disc.
Sky Ultimate and whole home, Diamond VIP User
BT Hybrid FTTC, BT Smart Hub 2 + 1 disc

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This message was authored by peter-marlow+1966 This message was authored by: peter-marlow+1966 Answer

Re: Cannot use AirPlay

Go to inputs  on the the sky glass  tv  if airplay  is there open  it scran the q r code  and follow  the on screen  instructions  

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This message was authored by Mister_Dalek This message was authored by: Mister_Dalek

Re: Cannot use AirPlay


@bayardm wrote:

I am unable to use the new AirPlay feature on my Glass. My iPad Air 2 iOS 18.1 can see the Glass, in the Bluetooth settings, but when I try to add it to the connected devices on Glass it says my iPad is not supported. Does anyone have any experience on pairing these devices?


What software version is your Sky Glass TV on? It's only the most recent update which has introduced AirPlay and it hasn't rolled out to everyone yet.

This message was authored by peter-marlow+1966 This message was authored by: peter-marlow+1966 Answer

Re: Cannot use AirPlay

Go to inputs  on the the sky glass  tv  if airplay  is there open  it scran the q r code  and follow  the on screen  instructions  

bayardm
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This message was authored by bayardm This message was authored by: bayardm

Re: Cannot use AirPlay

@Mister_Dalek 

 

It's the latest 33 version

Sky Glass 43” stand mount, Wi-fi, 1 puck, ethernet from Bt disc.
Sky Ultimate and whole home, Diamond VIP User
BT Hybrid FTTC, BT Smart Hub 2 + 1 disc
bayardm
Topic Author
This message was authored by bayardm This message was authored by: bayardm

Re: Cannot use AirPlay

@peter-marlow+1966 

 

Thank you. Didn't know it would have its own icon, not enough prior information. Very easy set up, no QR code but numerical code.

Sky Glass 43” stand mount, Wi-fi, 1 puck, ethernet from Bt disc.
Sky Ultimate and whole home, Diamond VIP User
BT Hybrid FTTC, BT Smart Hub 2 + 1 disc
This message was authored by peter-marlow+1966 This message was authored by: peter-marlow+1966

Re: Cannot use AirPlay

  • It appeared  on my sky glass  tv  the other  day  after  the lastest  software  update  but it not on my puck, glad I could  help 
bayardm
Topic Author
This message was authored by bayardm This message was authored by: bayardm

Re: Cannot use AirPlay

@peter-marlow+1966 

 

It's not on my puck either, but it's still on QS 30

Sky Glass 43” stand mount, Wi-fi, 1 puck, ethernet from Bt disc.
Sky Ultimate and whole home, Diamond VIP User
BT Hybrid FTTC, BT Smart Hub 2 + 1 disc
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