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Discussion topic: Cannot sign sky glass credit agreement

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This message was authored by Tesswest This message was authored by: Tesswest

Cannot sign sky glass credit agreement

I cannot sign my sky glass credit agreement, I keep getting a message saying something went wrong. Tried multiple browsers, devices, clearing cache etc. Phone support were unable to help need to sign by 8pm tonight or order cancelled seems like many others have had this issue how did you resolve??

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This message was authored by lettice This message was authored by: lettice

Re: Cannot sign sky glass credit agreement

Posted by a Superuser, not a Sky employee. Find out more

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by Addie15 This message was authored by: Addie15

Re: Cannot sign sky glass credit agreement

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @Tesswest.

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