0

Discussion topic: Cannot get online for Sky Glass

Reply
This message was authored by: Ali2323

Cannot get online for Sky Glass

I've tried everything, it's saying no issue with broadband or Sky Glass or network... but still no service 

Reply

All Replies

This message was authored by: Jporch316

Re: Cannot get online for Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@Ali2323 wrote:

I've tried everything, it's saying no issue with broadband or Sky Glass or network... but still no service 


Is your internet working on other devices ?

 

have you tried the reset network option in glass settings 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
Avatar for Ali2323
Level 1 icon
Topic Author
This message was authored by: Ali2323

Re: Cannot get online for Sky Glass

Hi yes tried all those things, I have internet working on all other devices, restarted and rebooted everything, it is really weird! 

This message was authored by: Jporch316

Re: Cannot get online for Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

Are you able to run a Ethernet cable from the router to the tv 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
Reply