26 Dec 2023 10:50 PM
I've recently been away and had a power cut within this time. I've come home to the following message...
We’re sorry because of a technical issue you are currently experiencing a limited service"
I've followed the advice in this link which isn't helping. https://www.sky.com/help/articles/osm-tech-issue
Been nearly 10 hours now and getting frustrated!! Can anyone help please?
26 Dec 2023 10:57 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you tried turning the Glass off at the plug for at least 30 seconds to reboot it?
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28 Dec 2023 07:20 AM
I've tried that too @MarkGoldsmith, no luck!
28 Dec 2023 08:22 AM
Posted by a Superuser, not a Sky employee. Find out moreHave you also tried rebooting your router along with the TV?
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28 Dec 2023 10:22 AM
I've tried this too, done all the tips and hints within these help centres @MarkGoldsmith any other ideas?
28 Dec 2023 12:03 PM
Time to take the long and winding path to Sky Customer Services .... or be brave and factory reset?