Cannot access Discovery+

[DRb]

When I try to watch Discovery+ I get a message to upgrade my pass. I have a discovery plus account already from before I had sky glass. When I access my Sky store, discovery plus is not an option. When I try online it says something has gone wrong, please try again later???

[peter-marlow+1966]

Is there  a q r code box , can you  use your phone to scan it, that might work

[DRb · Accepted solution]

Thanks Peter

eventually I got there, had to sign out, then sign in again, 

then activate my device again

really convoluted, but it is working, cheers

Deb

[peter-marlow+1966]

Glad it worked