Discussion topic: Cancelling sky glass

This message was authored by: ScallyDeejay · ‎24 Mar 2024

Hello. I have a sky glass tv on pay monthly.

if I was to cancel the subscription for the channels and just continued paying the finance. What would happen to the EPG? can I still get on all the apps and just not watch live TV?

This message was authored by: mikealanr · ‎24 Mar 2024

Hi @ScallyDeejay

See: https://www.sky.com/help/articles/sky-glass-without-a-subscription

But yes you will loose the TV guide. Only apps will be available or you can watch some channels via aerial if you turn off the WiFi: https://www.sky.com/help/articles/tv-input-app-on-sky-glass

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: SKY1992bf · ‎24 Mar 2024

@ScallyDeejay See the link below, you will lose access to the epg

https://www.sky.com/help/articles/sky-glass-without-a-subscription

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: mikealanr · ‎24 Mar 2024

Hi @ScallyDeejay

See: https://www.sky.com/help/articles/sky-glass-without-a-subscription

But yes you will loose the TV guide. Only apps will be available or you can watch some channels via aerial if you turn off the WiFi: https://www.sky.com/help/articles/tv-input-app-on-sky-glass

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: Buddie66 · ‎26 Jun 2024

Cancel my order

This message was authored by: SKY1992bf · ‎26 Jun 2024

@Buddie66 If you're inside the calling off period you will need to call sky direct to cancel

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: Cancelling sky glass

Cancelling sky glass

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