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Discussion topic: Cancelling Sky Cinema what date will lose?

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This message was authored by ccdonut This message was authored by: ccdonut

Cancelling Sky Cinema what date will lose?

Going to cancel Sky Cinema this week via the app as current special offer due to finish 15th May so giving 31 days notice...however will I still have Sky Cinema until that date or will it be removed as soon as I cancel?

Thanks 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Cancelling Sky Cinema what date will lose?

Posted by a Superuser, not a Sky employee. Find out more

Usually the 31 days starts from the day you give your notice.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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This message was authored by mikealanr This message was authored by: mikealanr

Re: Cancelling Sky Cinema what date will lose?

Posted by a Superuser, not a Sky employee. Find out more

Hi @ccdonut 

 

When you cancel in the app and you go through checkout to downgrade, the app will tell you "Yours until:" and the date you will loose access.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Cancelling Sky Cinema what date will lose?

Posted by a Superuser, not a Sky employee. Find out more

@ccdonut I don't know about Cinema but when I cancelled Sky Sport last November it cancelled and stopped giving me access immediately.

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