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Discussion topic: Cancelling Sky Cinema what date will lose?

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This message was authored by: ccdonut

Message posted on ‎08 Apr 2024 01:53 PM

Cancelling Sky Cinema what date will lose?

Going to cancel Sky Cinema this week via the app as current special offer due to finish 15th May so giving 31 days notice...however will I still have Sky Cinema until that date or will it be removed as soon as I cancel?

Thanks 

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Avatar for MarkGoldsmith
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This message was authored by: MarkGoldsmith

Message posted on ‎08 Apr 2024 01:55 PM

Re: Cancelling Sky Cinema what date will lose?

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Usually the 31 days starts from the day you give your notice.

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Message posted on ‎08 Apr 2024 02:18 PM

Re: Cancelling Sky Cinema what date will lose?

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Hi @ccdonut 

 

When you cancel in the app and you go through checkout to downgrade, the app will tell you "Yours until:" and the date you will loose access.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

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Message posted on ‎08 Apr 2024 04:47 PM

Re: Cancelling Sky Cinema what date will lose?

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@ccdonut I don't know about Cinema but when I cancelled Sky Sport last November it cancelled and stopped giving me access immediately.

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