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Discussion topic: Cancel package

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This message was authored by: Rebeccaharvey8

Cancel package

I can't afford I want to cancel sky packages asap 

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This message was authored by: lettice

Re: Cancel package

Posted by a Superuser, not a Sky employee. Find out more

First have a look at your Mysky account online or via the app, as you may be able to cancel some parts of your package from there

To remove part of your Sky TV package you need to give 31 days notice.
If you have 'in contract' discounts you may not be able to remove them.

Be aware that cancellation of an add-on, does not cancel another discount.

 

Some links to help;

You may be able to remove it from your My Sky account at

https://www.sky.com/mysky/tv/tv-packs

otherwise you can either call Sky or use the messaging service to cancel this

https://www.sky.com/help/articles/cancel-sky-tv

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This message was authored by: mikealanr

Re: Cancel package

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rebeccaharvey8 

 

As well as the information provided above also see: https://www.sky.com/help/articles/support-with-financial-difficulty

 

However you will need to call Sky to advise them and get support, we are fellow subscribers here on the forum.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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