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Discussion topic: Can’t work

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This message was authored by: Janice07

Can’t work

Getting a message: sorry, because of a technical issue you're currently experiencing a limited service please be assured that we're working hard to fix the problem 

 

I have moved house with tv and want to connect it to my new broadband but I can't get to page to do it...have turned off..reconnected tv switch but this message stays 

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This message was authored by: GD1

Re: Can’t work

Posted by a Superuser, not a Sky employee. Find out more

@Janice07  Try the steps here https://www.sky.com/help/articles/sky-glass-no-wifi-connection-osm

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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