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Discussion topic: Can’t sign sky glass contract

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This message was authored by Kirsty113 This message was authored by: Kirsty113

Can’t sign sky glass contract

Can't sign sky glass credit agreement been on phone most of the day and sky are about as much use as a chocolate fire guard. 

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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Can’t sign sky glass contract

Posted by a Superuser, not a Sky employee. Find out more

@Kirsty113  Welcome to the forum.  You don't give any details explaining what is happening and/or why you can't sign the credit agreement.  The following link may help you: Signing your Glass Credit Agreement

 

Good luck 🤞

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Kirsty113
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This message was authored by Kirsty113 This message was authored by: Kirsty113

Re: Can’t sign sky glass contract

I can click on link and see agreement next page say something has gone wrong and can't go further. Done about 3 million times. 

Kirsty113
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This message was authored by Kirsty113 This message was authored by: Kirsty113

Re: Can’t sign sky glass contract

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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Can’t sign sky glass contract

Posted by a Superuser, not a Sky employee. Find out more

@Kirsty113 I have escalated your post to the community Messaging Team who will invite you to an online chat for some more troubleshooting.

 

The link below explains how the procedure works

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

 

Keep a look out for the speech chat bubble that will appear on the bottom left of your screen when you are logged onto this forum (you will need to refresh your browser from time to time until you see the chat bubble). When the blue bubble does appear you have 48 hours to respond or the chat will be automatically closed.  Note replies from Sky are not instant so you will need to regularly check the chat thread.

 

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Can’t sign sky glass contract

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Kirsty113 an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
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