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Discussion topic: Can’t sign in to nexflix

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Avatar for Benji81
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This message was authored by: Benji81

Message posted on ‎29 Dec 2023 02:21 PM

Can’t sign in to nexflix

I have Netflix with my bundle but can't sign in 

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Avatar for MarkGoldsmith
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This message was authored by: MarkGoldsmith

Message posted on ‎29 Dec 2023 02:39 PM

Re: Can’t sign in to nexflix

Posted by a Superuser, not a Sky employee. Find out more

What error do you get?

Sky Stream, Sky Glass Air and Sky Broadband customer

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Avatar for mikealanr
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This message was authored by: mikealanr

Message posted on ‎29 Dec 2023 05:34 PM

Re: Can’t sign in to nexflix

Posted by a Superuser, not a Sky employee. Find out more

Hi @Benji81 

 

Have you got a netflix account? Your sky credentials will not work. 

 

If you don't have an existing Netflix account:

  • You must create a new Netflix account and use a unique email address (you can do this on the Netflix app on your Sky Glass or Sky Stream). Do not use a friends/family Netflix log in details on your Sky Glass TV or Sky Stream puck when logging in for the first time as this will link their login details to your Sky account and it can't be reversed.

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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