09 Feb 2023 01:36 PM
Why can't I go back to watching something I put on pause. I got to watch it on premiere and I don't want to pay for that
09 Feb 2023 01:39 PM
Posted by a Superuser, not a Sky employee. Find out moreIs this via a Sky+ or Sky Q box and what is the title in question ?
11 Feb 2023 02:42 PM
Hi its on sky glass TV
11 Feb 2023 04:53 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Patred
Was this a premiere movie rental? If so - from when you start to watch it you only have 48 hours to finish watching
so if you paused it and came back to it after a couple of days - that would be the reason
If it's that - still worth trying a livechat with the Skystore team to see if they will offer you a goodwill rental ?
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
11 Feb 2023 05:15 PM
If you were watching a movie from one of the Sky cinema channels that you are subscribing to then you can search for the movie if it is not in your play list and watch it. Highly unlikely it will remember where you left off but you can FF to your last point of viewing.
If its a Sky Store rental go into the app and it is there for a couple of days if renting.
Perhaps you can tell us exactly what you were watching so we can provide further advice.