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Discussion topic: Can't go back to watching something i paused

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This message was authored by Patred This message was authored by: Patred

Can't go back to watching something i paused

Why can't I go back to watching something I put on pause. I got to watch it on premiere and I don't want to pay for that 

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This message was authored by caesarome This message was authored by: caesarome

Re: Can't go back to watching something i paused

Posted by a Superuser, not a Sky employee. Find out more

Is this via a Sky+ or Sky Q box and what is the title in question ?

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Patred
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This message was authored by Patred This message was authored by: Patred

Re: Can't go back to watching something i paused

Hi its on sky glass TV 

This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: Can't go back to watching something i paused

Posted by a Superuser, not a Sky employee. Find out more

Hi @Patred 

 

Was this a premiere movie rental? If so - from when you start to watch it you only have 48 hours to finish watching 

 

so if you paused it and came back to it after a couple of days - that would be the reason 

 

If it's that - still worth trying a livechat with the Skystore team to see if they will offer you a goodwill rental ?


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This message was authored by Anonymous This message was authored by: Anonymous

Re: Can't go back to watching something i paused

If you were watching a movie from one of the Sky cinema channels that you are subscribing to then you can search for the movie if it is not in your play list and watch it. Highly unlikely it will remember where you left off but you can FF to your last point of viewing.

 

If its a Sky Store rental go into the app and it is there for a couple of days if renting.

 

Perhaps you can tell us exactly what you were watching so we can provide further advice.  

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