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Discussion topic: Can’t get subtitles on any live programmes only on recorded ones

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This message was authored by Beeme This message was authored by: Beeme

Can’t get subtitles on any live programmes only on recorded ones

I can't get subtitles on any live program only on recordings


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This message was authored by Tim+Adams This message was authored by: Tim+Adams Answer

Re: Can’t get subtitles on any live programmes only on recorded ones

Posted by a Superuser, not a Sky employee. Find out more

Hi @Beeme 

 

Have you tried turning off at the socket, wait a few mins then turn on and wait a further 5 mins before pressing Home?

 

https://www.sky.com/help/articles/fixing-subtitles#:~:text=Restart%20your%20Sky%20box%2C%20Sky,back%....

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps

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This message was authored by Tim+Adams This message was authored by: Tim+Adams Answer

Re: Can’t get subtitles on any live programmes only on recorded ones

Posted by a Superuser, not a Sky employee. Find out more

Hi @Beeme 

 

Have you tried turning off at the socket, wait a few mins then turn on and wait a further 5 mins before pressing Home?

 

https://www.sky.com/help/articles/fixing-subtitles#:~:text=Restart%20your%20Sky%20box%2C%20Sky,back%....

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
Beeme
Topic Author
This message was authored by Beeme This message was authored by: Beeme

Re: Can’t get subtitles on any live programmes only on recorded ones

Thanks, that worked

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