18 Nov 2023 09:28 PM
Have put strictly dancing on playlist and when went to watch it comes on in bbc I player with audio description on it not good to watch very annoying
18 Nov 2023 10:33 PM
Posted by a Superuser, not a Sky employee. Find out more@Bruce6 Have you tried turning off the audio description function on iPlayer?
You can find it by pressing the pause button of the remote whilst watching the programme and initially when it pauses it shows some icons at the top of the screen. The third one along is subtitles and settings. Use your remote to navigate to this button and one of the options is "Audio Described"
Hopefully this will resole your problem 🤞
18 Nov 2023 10:33 PM
Posted by a Superuser, not a Sky employee. Find out more@Bruce6 Have you tried turning off the audio description function on iPlayer?
You can find it by pressing the pause button of the remote whilst watching the programme and initially when it pauses it shows some icons at the top of the screen. The third one along is subtitles and settings. Use your remote to navigate to this button and one of the options is "Audio Described"
Hopefully this will resole your problem 🤞
18 Nov 2023 11:14 PM
Thanks very much worked first time
18 Nov 2023 11:18 PM
Posted by a Superuser, not a Sky employee. Find out more@Bruce6 Your welcome and I'm glad it sorted out the problem. If it is also occurring with Sky programmes make sure audio description is turned off in Setting > Accessibility on your Glass TV or Puck.