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Discussion topic: Can’t find latest series on playlist

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This message was authored by: Cbutt

Message posted on ‎02 Feb 2024 08:28 PM

Can’t find latest series on playlist

I've got Law & Order SVU added to my play list but the new season( currently screening episode 4) isn't showing and I can't find it any where. This isn't the only series I've had problems with. Wish I'd never changed from sky Q

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This message was authored by: mikealanr

Message posted on ‎02 Feb 2024 10:12 PM

Re: Can’t find latest series on playlist

Posted by a Superuser, not a Sky employee. Find out more

Hi @Cbutt 

 

I've tried voice searching for it and found an episode listed for my5. Is it on channel 5? Might be worth opening the my5 app and seeing if they are available in there.

 

Sometimes there metadata between broadcaster and Sky goes wrong causing issues like this. You can report it to sky viewer relations viewerR@sky.uk. 

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: Cbutt

Message posted on ‎02 Feb 2024 10:25 PM

Re: Can’t find latest series on playlist

It's the new season that's on sky witness season 24 I think the older ones I can find on my5 just not the new ones. But this happens quite a bit with other programs too 

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