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Discussion topic: Can't find HDMI inputs on Glass TV

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This message was authored by Patsy+2018 This message was authored by: Patsy+2018

Can't find HDMI inputs on Glass TV

I've noticed recently when I turn my glass tv off using the remote control it switches off but comes back on again.
I get a blue screen saying No signal detected on HDMI and telling me to visit Settings. The strange thing  is I don't seem to be able to access the HDMI inputs in Settings. This has only become a problem recently.

Patsy +2018
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This message was authored by Jporch316 This message was authored by: Jporch316

Re: Can't find HDMI inputs on Glass TV

Posted by a Superuser, not a Sky employee. Find out more

@Patsy+2018 wrote:

I've noticed recently when I turn my glass tv off using the remote control it switches off but comes back on again.
I get a blue screen saying No signal detected on HDMI and telling me to visit Settings. The strange thing  is I don't seem to be able to access the HDMI inputs in Settings. This has only become a problem recently.


Hi

 

have you tried pulling the plug for a few minutes ? This can sometimes clear system glitches 

 

also do you have any external

devices connected to your hdmi ports. If so remove them and check if the problem still persists 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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