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Discussion topic: Can't connect via WIFI or ethernet booster

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This message was authored by Dragon57 This message was authored by: Dragon57

Can't connect via WIFI or ethernet booster

The picture has been freezing intermittently for a while, but I cannot get anything today.

 

I have virgin super fast broadband. The router is 10 unobstructed feet away from the sky glass TV.

 

I have also tried ethernet connector from a WiFi booster, but nothing.

 

It's incredible frustrating 

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: Can't connect via WIFI or ethernet booster

Posted by a Superuser, not a Sky employee. Find out more

@Dragon57 

Can you try a ethernet cable direct from the router to the tv ? Would be helpful for troubleshooting 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by Jporch316 This message was authored by: Jporch316

Re: Can't connect via WIFI or ethernet booster

Posted by a Superuser, not a Sky employee. Find out more

I would also add that having a booster 10ft away from your router maybe counter productive to your WiFi signal 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
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