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Discussion topic: Can't change source on sky q to use dvd player

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This message was authored by: FB3

Can't change source on sky q to use dvd player

I am trying to watch dvds onmy sky glass TV which we have linked to sky q mini box. The source button doesn't work so can't find an option to change hdmi. All advice talks about apps and input choice I only have apps option 

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This message was authored by: oldfella

Re: Can't change source on sky q to use dvd player

Posted by a Superuser, not a Sky employee. Find out more

@FB3 wrote:

I am trying to watch dvds onmy sky glass TV which we have linked to sky q mini box. The source button doesn't work so can't find an option to change hdmi. All advice talks about apps and input choice I only have apps option 


Hi @FB3 

You should be able to pair the Q remotes to operate the Sky Glass TV.  There will be a setting in the Remote setup that should give you the option.

Assume you have a Sky Q subscription not a Sky Glass subscription.

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This message was authored by: FB3

Re: Can't change source on sky q to use dvd player

Thanks for your message.

My remote is connected and works on my sky glass TV. I just can't find how to move HDMI source to access my dvd player. All the advice mentions the source button on my remote, this doesn't work.

Help sites talk about apps and inputs on the LHS menu. Mine only says Apps. Can't find input choices 

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This message was authored by: FB3

Re: Can't change source on sky q to use dvd player

Yes, have a sky q subscription and a mini q box 

This message was authored by: nigea99

Re: Can't change source on sky q to use dvd player

Posted by a Superuser, not a Sky employee. Find out more

hi @FB3 

 

I have moved your post to the SKY Glass forum as I think it is more a TV problem than SKY Q

 

I am not sure if your problem is with using a SKY Q remote with the SKY Glass TV

 

May I suggest you try using the TVs own handset to try to access the HDMI that your DVD player is connected

 

Others in this group who have Glass may be better placed to offer more advice

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