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Discussion topic: Can’t activate discovery plus even thought I’ve got sky cinema

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This message was authored by Shazza4 This message was authored by: Shazza4

Can’t activate discovery plus even thought I’ve got sky cinema

I've upgraded to sky glass. I have got sky cinema, but when I try to activate discovery plus it says " content isn't available with your current pass."  But it's saying I get discovery plus free with sky cinema any help would be very much appreciated thank you  


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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Can’t activate discovery plus even thought I’ve got sky cinema

Posted by a Superuser, not a Sky employee. Find out more

Hi @Shazza4 

 

Have you taken out a subscription via Sky as per the instructions here: https://www.sky.com/help/articles/discovery-plus

 

Is it showing in your subscriptions in Sky Market Place  (Home Button > scoll down to My Sky > Your Products > App Subscriptions) should show a £0 discovery us subscription.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Can’t activate discovery plus even thought I’ve got sky cinema

Posted by a Superuser, not a Sky employee. Find out more

Hi @Shazza4 

 

Have you taken out a subscription via Sky as per the instructions here: https://www.sky.com/help/articles/discovery-plus

 

Is it showing in your subscriptions in Sky Market Place  (Home Button > scoll down to My Sky > Your Products > App Subscriptions) should show a £0 discovery us subscription.

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Shazza4
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This message was authored by Shazza4 This message was authored by: Shazza4

Re: Can’t activate discovery plus even thought I’ve got sky cinema

Hi mikealanr  thank you so much this advice was very useful. Very much appreciated 

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