This discussion topic has been answered Discussion topic: Can’t activate discovery plus even thought I’ve got sky cinema
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Message posted on 30 Apr 2024 05:48 PM
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I've upgraded to sky glass. I have got sky cinema, but when I try to activate discovery plus it says " content isn't available with your current pass." But it's saying I get discovery plus free with sky cinema any help would be very much appreciated thank you
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Message posted on 30 Apr 2024 06:07 PM
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Hi @Shazza4
Have you taken out a subscription via Sky as per the instructions here: https://www.sky.com/help/articles/discovery-plus
Is it showing in your subscriptions in Sky Market Place (Home Button > scoll down to My Sky > Your Products > App Subscriptions) should show a £0 discovery us subscription.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Message posted on 30 Apr 2024 06:07 PM
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Hi @Shazza4
Have you taken out a subscription via Sky as per the instructions here: https://www.sky.com/help/articles/discovery-plus
Is it showing in your subscriptions in Sky Market Place (Home Button > scoll down to My Sky > Your Products > App Subscriptions) should show a £0 discovery us subscription.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 30 Apr 2024 06:13 PM
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Re: Can’t activate discovery plus even thought I’ve got sky cinema
Hi mikealanr thank you so much this advice was very useful. Very much appreciated
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