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Discussion topic: Can I use universal remote with Sky Glass

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This message was authored by Lidetski This message was authored by: Lidetski

Can I use universal remote with Sky Glass

Can I use a universal remote with Sky Hlass TV?  my sky glass remote is unresponsive and not even lighting up

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This message was authored by Laing1 This message was authored by: Laing1

Re: Can I use universal remote with Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@Lidetski wrote:

Can I use a universal remote with Sky Hlass TV?  my sky glass remote is unresponsive and not even lighting up


@Lidetski I'd contact Sky for a replacement


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Can I use universal remote with Sky Glass


@Lidetski wrote:

Can I use a universal remote with Sky Hlass TV?  my sky glass remote is unresponsive and not even lighting up


You can use a universal remote but only one that can 'learn' infra-red commands from a functioning remote in the first place. 

As @Laing1 states - you'd better ring Sky and get a working remote first, then you can switch it to IR mode and teach a universal remote the inidividual button commands. 

Lidetski
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This message was authored by Lidetski This message was authored by: Lidetski

Re: Can I use universal remote with Sky Glass

Thank you @SlenderRobert and @Laing1 .

 

I have contacted them and they will send a replacement.

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