Can I upgrade to Gen 2?

[H+Ironside]

We currently have a Gen 1 from when Sky first launched Glass that we financed the unit over 2 years, due to finish in November. We are desperate to upgrade, can we upgrade to the Gen 2, can we upgrade before November?

Moderator note: Changed title to reflect topic more.

[mikealanr]

Hi @H+Ironside 

Yes you can take out a second contract which will run along side your existing one. You will be subject to another credit check etc, but it works in the same way as purchasing gen 1.

MikeAlanR

[Haggisbasher]

I took the first glass tv when it came out and I'm sure an upgrade path was aired at the time. I suppose it's gone now so I'll stick with my v1 in my bedroom. I have a 75 inch lg in my livingroom. 

[AndrewF_UK]

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@Haggisbasher wrote:

I took the first glass tv when it came out and I'm sure an upgrade path was aired at the time. I suppose it's gone now so I'll stick with my v1 in my bedroom. I have a 75 inch lg in my livingroom. 

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During the initial press reveal they did talk about an upgrade programme. Unfortunately this was dropped by the time it launched publically and was never part of the go-to-market offering.

[Haggisbasher]

I hadn't realised they'd dropped it. In any case I won't be buying the v2 as it has no vrr, almm and still at 60hz which is primitive by today's standards and for the cost I can get an LG or Samsung with all these additions. The ps5 pro i have wouldn't look any better on Glass v2. Maybe sky should consider a higher spec for the other release this year, though I doubt it.

[Shanev_obrien]

Seems good. I currently have Gen 1 but would be nice if there was like a upgrade option. Where you can upgrade your Gen 1 for Gen 2. They discount your current plan. Something like o2 switch up. They can use the returned Gen1 to a discounted price for other people to purchase. 

[TimmyBGood]

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@Shanev_obrien wrote:

 Something like o2 switch up. They can use the returned Gen1 to a discounted price for other people to purchase. 

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Some of us always suspected that the fairly obvious logistical challenge in offering such a scheme for really big and heavy television sets rather than small, light and postable smartphones was always going to be an issue.

[scrumpyray]

After receiving a recent email regarding improvements to sky glass I enquired  why

nothing has happened on my tv. After discussing  this I was informed of the new gen 2

glass tv. My question is, having paid in full for my present tv is there any arrangments

in place for a part exchange to the new glass tv. If not, i intend to keep the the one I 

have. Any information wil be gratefully received. Thank You.

[GD1]

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@scrumpyray wrote:

After receiving a recent email regarding improvements to sky glass I enquired  why

nothing has happened on my tv. After discussing  this I was informed of the new gen 2

glass tv. My question is, having paid in full for my present tv is there any arrangments

in place for a part exchange to the new glass tv. If not, i intend to keep the the one I 

have. Any information wil be gratefully received. Thank You.

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There is no exchange programme for Gen 1 to Gen 2, you either keep Gen 1 and or sell and and purchase Gen 2.

[TrevM1]

I own my Gen 1 Glass, if i was to purchase Gen 2 Glass, would it run on the same subsciptions or would we have to run two seperate subscriptions together.

As i would like Gen 2 in my livingroom & move Gen 1 to my conservatory???

[Carnoch04]

You would need whole home but the subs would stay the same otherwise. 

[GD1]

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@TrevM1 wrote:

I own my Gen 1 Glass, if i was to purchase Gen 2 Glass, would it run on the same subsciptions or would we have to run two seperate subscriptions together.

As i would like Gen 2 in my livingroom & move Gen 1 to my conservatory???

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You would need Whole Home pack to use more than 1 Glass TV ( Gen 1 or Gen 2 or both) or Stream Pucks, apart from that you would get every channel you do now on Gen 1 Glass.

[floydgourlay]

We bought the sky glass tv when it first came out paying £17 a month for it.

Now sky has brought out a newer version can we change ours for newer version. 

As allsky new cussed together all best deals. 

Have seen some good things about the new one for clearer picture and sound 

[mikealanr]

@floydgourlay 

There isnt an upgrade path. You can purchase a new TV on finance but this will sit along side your existing repayment.

You can have 3 TVs and 6 pucks on your account.

MikeAlanR