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Discussion topic: Can I please talk to someone

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This message was authored by Charles61 This message was authored by: Charles61

Can I please talk to someone

Setting up my sky glass tv

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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Can I please talk to someone

Posted by a Superuser, not a Sky employee. Find out more

Hi @Charles61 

As this is a customer help customer forum you are not addressing Sky so you will need to phone them.

 

If Sky is your mobile provider you can just ring 150 but if not click on the link below and select the “need more help” drop down at the bottom of the page and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will reject it. 

 

https://www.sky.com/help/home#M1014

 

If you have a specific problem if you give full details of the issue someone on the forum might be able to give some advice.

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Can I please talk to someone

@Charles61 did the courier unbox and mount the Sky Glass TV on its stand .... and offer to remove the packaging?

 

After that it is self install😉

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This message was authored by Bigdan37 This message was authored by: Bigdan37

Re: Can I please talk to someone

I have been layed of from work and start a new job next month i have been switched off and its effected me watching my tv as iylts the only device i have can i have my bill rolled in to next montth and be switched bk on please
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Can I please talk to someone

Posted by a Superuser, not a Sky employee. Find out more

@Bigdan37 wrote:
I have been layed of from work and start a new job next month i have been switched off and its effected me watching my tv as iylts the only device i have can i have my bill rolled in to next montth and be switched bk on please

Unfortunately Sky have a standard and automated process for non payment and that is to restrict services until the bill is paid. If a bill is overdue by 2 weeks they typically require the following months bill to also be paid before the service restrictions are lifted.

Sky Stream and Sky Broadband customer

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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Can I please talk to someone

Posted by a Superuser, not a Sky employee. Find out more

@Bigdan37  Welcome to the forum and I'm sorry to hear of your troubles. 

 

As this is a customer help customer forum you are not addressing Sky so you will need to call them. If Sky is your mobile provider you can dial 150 but if not follow this link https://www.sky.com/help/home and scroll down to need more help, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will block it.

 

 

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