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Discussion topic: Book the boxing

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This message was authored by Ellie69 This message was authored by: Ellie69

Book the boxing

I have active subscriptions but it won't let me book the boxing 


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This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: Book the boxing

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ellie69 You don't give any details of the problem but you should be able to book the fight as follows: 

 

Go to the home screen and select Sport (3 to the right of playlist).  Go down the page a little and you will find the Fight advertised.  Click on "Explore"  and it brings up an option that says Book Here.  Select that and enter your pin.

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This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: Book the boxing

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ellie69 You don't give any details of the problem but you should be able to book the fight as follows: 

 

Go to the home screen and select Sport (3 to the right of playlist).  Go down the page a little and you will find the Fight advertised.  Click on "Explore"  and it brings up an option that says Book Here.  Select that and enter your pin.

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
Ellie69
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This message was authored by Ellie69 This message was authored by: Ellie69

Re: Book the boxing

It's not giving me that option when I've gone to do it on my app it says I don't have an active subscription? 

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Book the boxing

Posted by a Superuser, not a Sky employee. Find out more

@Ellie69 Try rebooting your Glass/Stream by unplugging it for a minute or so.  When you plug it in again it will take about a minute to reboot and then try again.

 

If it still won't work post back here and I will escalate your post to the Community Messaging Team who will invite you to an online chat.

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If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
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