16 May 2024 01:19 PM
I have active subscriptions but it won't let me book the boxing
16 May 2024 02:21 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Ellie69 You don't give any details of the problem but you should be able to book the fight as follows:
Go to the home screen and select Sport (3 to the right of playlist). Go down the page a little and you will find the Fight advertised. Click on "Explore" and it brings up an option that says Book Here. Select that and enter your pin.
16 May 2024 02:21 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Ellie69 You don't give any details of the problem but you should be able to book the fight as follows:
Go to the home screen and select Sport (3 to the right of playlist). Go down the page a little and you will find the Fight advertised. Click on "Explore" and it brings up an option that says Book Here. Select that and enter your pin.
16 May 2024 02:49 PM
It's not giving me that option when I've gone to do it on my app it says I don't have an active subscription?
16 May 2024 02:55 PM
Posted by a Superuser, not a Sky employee. Find out more@Ellie69 Try rebooting your Glass/Stream by unplugging it for a minute or so. When you plug it in again it will take about a minute to reboot and then try again.
If it still won't work post back here and I will escalate your post to the Community Messaging Team who will invite you to an online chat.