31 Dec 2024 09:19 AM
Hi my Sony Bluetooth headphones are not connecting with my sky glass I am aware this question was asked previously but I can't seem to find a relevant answer
Or alternatively which over ear phones are people using ?
31 Dec 2024 11:28 AM
Posted by a Superuser, not a Sky employee. Find out more@yosserward these are the instructions for connecting bluetooth devices to a Glass TV https://www.sky.com/help/articles/connecting-bluetooth-devices-to-sky-glass whether a device connects or not can be down to the protocols used I think the Glass use A2DP which most headphones should support.
31 Dec 2024 11:33 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @yosserward The headphones must be A2DP compliant as this is the only standard that Glass currently supports.
https://www.sky.com/help/articles/connecting-bluetooth-devices-to-sky-glass
Although I don't have them any more I had some Sony WH-CH710 over ear headphones and they worked perfectly with Sky Glass.
Have you tried rebooting your Glass TV in case it is a software glitch preventing them from pairing properly? Unplug your Glass for a few minutes and then plug it in again and it will reboot.
07 Jan 2025 05:15 PM
Hi thank you for the reply I've tried some cheap ear buds and they have connected
My Sony headphones over ear which are suitable still do not connect so I do t know why
It's shame because I bought tvglass because it had the blutooth capability but obviously it does not have the technological capability.
07 Jan 2025 07:10 PM
Posted by a Superuser, not a Sky employee. Find out more
@yosserward wrote:
It's shame because I bought tvglass because it had the blutooth capability but obviously it does not have the technological capability.
On the contrary: Glass appears to stick strictly to the specification of the A2DP profile.
07 Jan 2025 08:25 PM
I will double check but I believe my headphones are compatible.