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This message was authored by: andreaplaskitt

Blue vertical bars down the picture on sky glass tv

Hi today is the second time in a couple of weeks that when I turned the TV on I get the channel picture but overlaid are two blue vertical strips I have to turn TV off and on again to get rid of them

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This message was authored by: Fothergill1 Answer

Re: Blue vertical bars down the picture on sky glass tv

Posted by a Superuser, not a Sky employee. Find out more

Hi @andreaplaskitt. I had something similar on a Glass TV a couple of years  ago but with just one vertical line which was about 2 inches wide.. I found that a normal reboot didn't help so I left the TV unplugged overnight and the line disappeared and luckily it never came back.

 

I see you have had this happen twice so give it a try but if it doesn't resolve the issue or if it keeps coming back again I would suggest you call Sky for additional troubleshooting and if necessary a replacement TV if it is still within its 24 month warranty period.

 

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This message was authored by: Fothergill1 Answer

Re: Blue vertical bars down the picture on sky glass tv

Posted by a Superuser, not a Sky employee. Find out more

Hi @andreaplaskitt. I had something similar on a Glass TV a couple of years  ago but with just one vertical line which was about 2 inches wide.. I found that a normal reboot didn't help so I left the TV unplugged overnight and the line disappeared and luckily it never came back.

 

I see you have had this happen twice so give it a try but if it doesn't resolve the issue or if it keeps coming back again I would suggest you call Sky for additional troubleshooting and if necessary a replacement TV if it is still within its 24 month warranty period.

 

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If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"

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