30 Nov 2024 07:15 PM
When trying to select a programme from the all channel list my skyglass (new one week ago) just locks up with black screen and message unable to load programme.
If using voice selection programme loads straight away!
Seems to be an unstable platform. Should I just box it back up and send it back?
Crap system - my old sky box was at least reliable!
30 Nov 2024 09:24 PM
Posted by a Superuser, not a Sky employee. Find out more
@Finp wrote:When trying to select a programme from the all channel list my skyglass (new one week ago) just locks up with black screen and message unable to load programme.
If using voice selection programme loads straight away!
Seems to be an unstable platform. Should I just box it back up and send it back?
Crap system - my old sky box was at least reliable!
Hi
have you tried pulling the plug it a system reset from within the settings ?