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Discussion topic: Black screen hdmi ports sky glass

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This message was authored by Cannondale2022 This message was authored by: Cannondale2022

Black screen hdmi ports sky glass

I keep getting a black screen when I use the hdmi ports, Xbox was working fine, then I got a black screen, but the sound is working, I have tried unplugging the hdmi cable for 10 seconds then plugging back in. Turned the tv off via the plug and plugging back in, re set the sky router, still got a black screen.

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Black screen hdmi ports sky glass

Are you connecting the Xbox to the Sky Glass TV using a 2.1 Certified HDMI cable?

Exiled in HH
Cannondale2022
Topic Author
This message was authored by Cannondale2022 This message was authored by: Cannondale2022

Re: Black screen hdmi ports sky glass

I am using the original cable that came with my xbox series x, it has been working fine until last night when all of the hdmi ports I used, were black screen, the sound seems to be OK, I have just ordered a new 8k 2.1 hdmi cable. 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Black screen hdmi ports sky glass

HDMI cables can fail with time☹️

Exiled in HH
Cannondale2022
Topic Author
This message was authored by Cannondale2022 This message was authored by: Cannondale2022

Re: Black screen hdmi ports sky glass

Thank you for your help, I will try the new hdmi cable, in the mean time I will try and make conversation with my wife 😂 

This message was authored by PW124 This message was authored by: PW124

Re: Black screen hdmi ports sky glass

Did you manage to get sorted. I'm having the same problem. 

Cannondale2022
Topic Author
This message was authored by Cannondale2022 This message was authored by: Cannondale2022

Re: Black screen hdmi ports sky glass

I did get it sorted, I bought a new 

8k hdmi cable, it's called a Zeskit Maya cable from Amazon, not cheap but it is absolutely brilliant. 

This message was authored by PW124 This message was authored by: PW124

Re: Black screen hdmi ports sky glass

Thank you. 

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