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Discussion topic: Black box in left bottom side of screen

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This message was authored by: Hays1305

Message posted on ‎13 Feb 2025 09:41 PM

Black box in left bottom side of screen

Black box on tv that won't go 

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This message was authored by: mikealanr

Message posted on ‎13 Feb 2025 09:59 PM

Re: Black box in left bottom side of screen

Posted by a Superuser, not a Sky employee. Find out more

Hi @Hays1305 

 

Is it there on the menus etc or just on broadcasts? Often these can be caused by software bugs. Try turning your TV off at the mains for 10 minutes and powering it back on.

 

Failing this you will need to speak to Sky and claim on warranty.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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