Before you continue with your order, it looks like you've got a bill outstanding.

[johndevine4]

why do i get " Before you continue with your order, it looks like you've got a bill outstanding."

when trying to order sky glass and my bill is up to date. Even live chat cant help as they tell me what i already know.

Any ideas?

[BenJoBanjo]

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@johndevine4 wrote:

why do i get " Before you continue with your order, it looks like you've got a bill outstanding."

when trying to order sky glass and my bill is up to date. Even live chat cant help as they tell me what i already know.

Any ideas?

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Ring Sky. Stay silent on the line and you'll get to speak to a real person. They'll sort out your order.