Discussion topic: BBC player & itvX
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 14 Jan 2025 08:32 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
BBC player & itvX
Anyone else having issues with these apps today cannot connect to them
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 14 Jan 2025 08:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: BBC player & itvX
Both working fine here.
Are you getting any errors on launching the apps?
Would suggest trying a restart of your Sky Stream box
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 14 Jan 2025 11:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: BBC player & itvX
@Dawn194 like @lettice I'm having no issues with either App. If the reboot/restart already suggested doesn't work then try refreshing your Apps. This can take a few hours but is done in the background so you can still watch your Glass TV.
At the first sign of any problems with the ITVX App, in addition to the restart I also clear the cache which often helps. To do this open the app & enter 0 0 0 0 7 7 7. After entering the code the App should respond by saying “The storage has been cleared”. After this the App will reset and display the privacy & cookies information. Select continue. Note - there is nowhere specific to enter the code just type it on the remote when you are on the ITVX homepage.
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
Message posted on 14 Jan 2025 10:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: BBC player & itvX
Only issues I'm getting is, suddenly everything is in standard definition, not one thing is hd. All my other apps and sky are running uhd or HD no problem 🤔
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page