Discussion topic: Apps not working but tv is

This message was authored by: SarahC4 · ‎08 Jan 2025

My apps won't open but my tv is is working and so is remote.
I've tried to refresh apps but says that I can't.
I have sky glass

This message was authored by: mikealanr · ‎08 Jan 2025

Hi @SarahC4

Have you tried a reboot in the first instance. Go settings > system management> resets and updates > reboot.

Also when you say working, is live TV working? What exactly is happening when you refresh apps? The process isn't instant and can take up to 24 hours anyway.

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

Discussion topic: Apps not working but tv is

Apps not working but tv is

All Replies

Re: Apps not working but tv is

Was this discussion not helpful?

Search Sky Community

Start a new discussion